The TrueCommerce Home (ecUtopia) platform will be updated to the latest version on July 8, 2025 at 9:00pm EST. This update will include bug fixes and enhancements to make your experience even better.
If you have any questions or concerns, please email our support team at sd-support@truecommerce.com, or contact your project manager.
Thank you for being a valued TrueCommerce Home customer, Posted on
Jul 02, 2025 - 09:14 EDT
Starting at 9:00 p.m. ET on Saturday, July 26, 2025 and ending by 2:00 a.m. ET on Sunday, July 27, 2025, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on July 26, 2025 and end by 2:00 a.m. ET on Sunday, July 27, 2025.
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”. Posted on
Jun 20, 2025 - 07:57 EDT
Completed -
The scheduled maintenance has been completed.
Jun 29, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 19:00 EDT
Scheduled -
Starting at 7:00 p.m. ET on Saturday, June 28, 2025 and ending by 2:00 a.m. ET on Sunday, June 29, 2025, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your B2BGateway services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on June 28, 2025 and end by 2:00 a.m. ET on Sunday, June 29, 2025.
During this maintenance period you will experience an interruption in your B2BGateway service. TrueCommerce's network and applications are not impacted during this maintenance period.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Jun 27, 13:33 EDT