All Systems Operational

Uptime over the past 90 days. View historical uptime.
Trading Network Operational
90 days ago
100.0 % uptime
Today
TrueCommerce AS2 ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Internal FTP ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Trading Network Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Integration Mapping Tool ? Operational
90 days ago
100.0 % uptime
Today
Scheduler ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Warehouse Support Site Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Integrator Operational
90 days ago
100.0 % uptime
Today
ecUtopia Operational
90 days ago
100.0 % uptime
Today
Foundry Applications Operational
90 days ago
100.0 % uptime
Today
Transaction Manager Operational
90 days ago
100.0 % uptime
Today
Pack & Ship Operational
90 days ago
100.0 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Unified Commerce Hub Operational
90 days ago
100.0 % uptime
Today
Pulse Operational
90 days ago
100.0 % uptime
Today
Channel Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Online Marketplaces Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TrueCommerce Home (ecUtopia) Product Update Nov 11, 2025 21:00-22:30 EST

TrueCommerce Home (ecUtopia) will be performing our monthly product maintenance on Tuesday, November 11, 2025 at 9:00pm EST. During this time, our portal will be unavailable, and processing may be delayed. This update will address a few bugs and enhancements to improve your user experience. If you have any questions, please reach out to our team at sd-support@truecommerce.com. Thank you for your business as a TrueCommerce Home customer!
Posted on Nov 04, 2025 - 11:13 EST
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
TrueCommerce Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:00 EDT
Scheduled - Starting at 9:00 p.m. ET on Saturday, November 1, 2025 and ending by 2:00 a.m. ET on Sunday, November 2, 2025, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on November 1, 2025 and end by 2:00 a.m. ET on Sunday, November 2, 2025.

During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.

Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Sep 29, 07:29 EDT
Nov 1, 2025
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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