All Systems Operational
Trading Network
Operational
TrueCommerce AS2
?
Operational
TrueCommerce Internal FTP
?
Operational
TrueCommerce B2B Trading Network
Operational
Platform
Operational
Integration Mapping Tool
?
Operational
Scheduler
?
Operational
TrueCommerce B2B Warehouse Support Site
Operational
TrueCommerce B2B Integrator
Operational
ecUtopia
Operational
Foundry Applications
Operational
Transaction Manager
Operational
Pack & Ship
Operational
Data Hub
Operational
Unified Commerce Hub
Operational
Pulse
Operational
Channel Integrations
Operational
Amazon Marketplace
Operational
Shopify
Operational
Magento
Operational
WooCommerce
Operational
Online Marketplaces
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
TrueCommerce Home (ecUtopia) Product Update Jul 8, 2025 21:00-23:00 EDT
The TrueCommerce Home (ecUtopia) platform will be updated to the latest version on July 8, 2025 at 9:00pm EST. This update will include bug fixes and enhancements to make your experience even better.
If you have any questions or concerns, please email our support team at sd-support@truecommerce.com, or contact your project manager.
Thank you for being a valued TrueCommerce Home customer,
Posted on Jul 02, 2025 - 09:14 EDT
If you have any questions or concerns, please email our support team at sd-support@truecommerce.com, or contact your project manager.
Thank you for being a valued TrueCommerce Home customer,
Posted on Jul 02, 2025 - 09:14 EDT
TrueCommerce Maintenance Jul 26, 2025 21:00 - Jul 27, 2025 02:00 EDT
Starting at 9:00 p.m. ET on Saturday, July 26, 2025 and ending by 2:00 a.m. ET on Sunday, July 27, 2025, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on July 26, 2025 and end by 2:00 a.m. ET on Sunday, July 27, 2025.
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Posted on Jun 20, 2025 - 07:57 EDT
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Posted on Jun 20, 2025 - 07:57 EDT