Resolved -
The issue has been resolved. Transaction processing has been restored for SFTP connections. Other connections like AS2 were not impacted during this incident.
Sep 4, 21:49 EDT
Monitoring -
The issue has been resolved. The team is actively monitoring.
Sep 4, 21:23 EDT
Update -
We are continuing to investigate this issue.
Sep 4, 20:41 EDT
Investigating -
We are currently experiencing connectivity issues with our SFTP.truecommerce.com connection. This is impacting both integration SFTP connectivity as well as trading partner connectivity. The team is actively working to restore connectivity.
Sep 4, 20:40 EDT