All Systems Operational
Uptime over the past 90 days. View historical uptime.
Trading Network Operational
90 days ago
100.0 % uptime
Today
TrueCommerce AS2 ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Internal FTP ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Trading Network Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
Integration Mapping Tool ? Operational
90 days ago
100.0 % uptime
Today
Scheduler ? Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Warehouse Support Site Operational
90 days ago
99.97 % uptime
Today
TrueCommerce B2B Integrator Operational
90 days ago
100.0 % uptime
Today
ecUtopia Operational
90 days ago
99.98 % uptime
Today
Foundry Applications Operational
90 days ago
99.99 % uptime
Today
Transaction Manager Operational
90 days ago
100.0 % uptime
Today
Pack & Ship Operational
90 days ago
99.99 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Unified Commerce Hub Operational
90 days ago
100.0 % uptime
Today
Pulse Operational
90 days ago
100.0 % uptime
Today
Channel Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Online Marketplaces Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024
Brief Interruption to Transaction Manager
Resolved - This incident has been resolved.
Oct 27, 14:05 EDT
Update - We are continuing to monitor for any further issues.
Oct 27, 13:58 EDT
Monitoring - A fix has been implemented and the issue is resolved. The team is monitoring.
Oct 27, 13:58 EDT
Investigating - We experiencing an issue with our trading network servers. There is no current impact to transaction processing, however there will be brief interruption accessing Transaction Manager starting at 1:45 PM Est to 2:00 PM Est to address the issue.
Oct 27, 13:37 EDT
TrueCommerce Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 21:00 EDT
Scheduled - Starting at 9:00 p.m. ET on Saturday, October 26, 2024 and ending by 2:00 a.m. ET on Sunday, October 27, 2024, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on October 26, 2024 and end by 2:00 a.m. ET on Sunday, October 27, 2024.

During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.

Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Sep 30, 07:47 EDT
Oct 26, 2024
Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
TrueCommerce Home / ecUtopia Webservices issues
Resolved - This incident appears to be resolved. If you continue to see errors using our services, please reach out to sd-support@truecommerce.com. Thank you for your patience.
Oct 16, 15:00 EDT
Identified - Our team has identified the issue and we are putting a fix in place. We anticipate another update at 3:00 EST.
Oct 16, 14:36 EDT
Update - We are continuing to investigate this issue.
Oct 16, 14:36 EDT
Investigating - We are currently investigating an issue with the Webservices functionality. We will update this thread with more information as we continue the investigation.
Oct 16, 14:00 EDT
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