TrueCommerce Network Upgrade Maintenance
Scheduled Maintenance Report for TrueCommerce
The scheduled maintenance has been completed.
Posted May 11, 2024 - 08:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2024 - 07:00 EDT
Starting at 7:00 a.m. ET on Saturday, May 11, 2024 and ending by 8:30 a.m. ET on Saturday, May 11, 2024, scheduled maintenance will be conducted as part of our upgrade to the TC.Net network. During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the maintenance period ends. Upon completion of maintenance, all direct connections will be accepted and all queued up transmissions will be processed. We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to and selecting “Subscribe to Updates”.
Posted May 02, 2024 - 10:39 EDT
This scheduled maintenance affected: Foundry Applications (Transaction Manager, Pack & Ship, Data Hub, Unified Commerce Hub, Pulse), Trading Network (TrueCommerce AS2, TrueCommerce Internal FTP, TrueCommerce B2B Trading Network), Channel Integrations (Amazon Marketplace, Shopify, Magento, WooCommerce, Online Marketplaces), and Platform (Integration Mapping Tool, Scheduler, TrueCommerce B2B Warehouse Support Site, TrueCommerce B2B Integrator, ecUtopia).