All Systems Operational

About This Site

Welcome to TrueCommerce’s home for the latest product status updates and maintenance schedules across the TCNet product line, including the Trading Network, Transaction Manager, and ERP and Channel integrations. In addition B2BGateway and TrueCommerce Home will be represented.

Uptime over the past 90 days. View historical uptime.
Trading Network Operational
TrueCommerce TCNet AS2 Operational
TrueCommerce TCNet Internal FTP & SFTP Operational
TrueCommerce B2B Trading Network Operational
Platforms Operational
Integration Mapping Tool Operational
Scheduler Operational
TrueCommerce B2B Warehouse Support Site Operational
TrueCommerce B2B Integrator Operational
TrueCommerce Home Operational
Foundry Applications Operational
Transaction Manager Operational
Pack & Ship Operational
Data Hub Operational
Unified Commerce Hub Operational
Pulse Operational
Channel Integrations Operational
Amazon Marketplace Operational
Shopify Operational
Magento Operational
WooCommerce Operational
Online Marketplaces Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 27, 2026

TrueCommerce Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 21:00 EDT
Scheduled - Starting at 9:00 p.m. ET on Saturday, September 26, 2026 and ending by 2:00 a.m. ET on Sunday, September 27, 2026, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on September 26, 2026 and end by 2:00 a.m. ET on Sunday, September 27, 2026.

During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.

Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Sep 4, 11:01 EDT

Sep 26, 2026

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

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