All Systems Operational
Trading Network
Operational
TrueCommerce AS2
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Operational
TrueCommerce Internal FTP
?
Operational
TrueCommerce B2B Trading Network
Operational
Platform
Operational
Integration Mapping Tool
?
Operational
Scheduler
?
Operational
TrueCommerce B2B Warehouse Support Site
Operational
TrueCommerce B2B Integrator
Operational
ecUtopia
Operational
Foundry Applications
Operational
Transaction Manager
Operational
Pack & Ship
Operational
Data Hub
Operational
Unified Commerce Hub
Operational
Pulse
Operational
Channel Integrations
Operational
Amazon Marketplace
Operational
Shopify
Operational
Magento
Operational
WooCommerce
Operational
Online Marketplaces
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
TrueCommerce Home (ecUtopia) Product Update May 27, 2025 21:00-22:00 EDT
The TrueCommerce Home (ecUtopia) Platform will undergo a product update on Tuesday, May 13, 2025 at 9:00pm EST. This update will address some background database processes. Our communication servers will be functional, however the processing of documents will be delayed.
If you have any questions or concerns, please contact our support team at sd-support@truecommerce.com.
Posted on May 20, 2025 - 17:11 EDT
If you have any questions or concerns, please contact our support team at sd-support@truecommerce.com.
Posted on May 20, 2025 - 17:11 EDT
TrueCommerce Maintenance May 31, 2025 21:00 - Jun 1, 2025 02:00 EDT
Starting at 9:00 p.m. ET on Saturday, May 31, 2025 and ending by 2:00 a.m. ET on Sunday, June 1, 2025, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on May 31, 2025 and end by 2:00 a.m. ET on Sunday, June 1, 2025.
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Posted on Apr 29, 2025 - 08:49 EDT
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Posted on Apr 29, 2025 - 08:49 EDT