Important Notification: TrueCommerce Foundry Update
We will be performing a TrueCommerce Foundry Product Update on Tuesday, May 11, 2021 between the hours of 11:00 p.m. ET to 1:00 a.m. ET. This release is a part of our ongoing commitment to ensure the reliability and performance of TrueCommerce Foundry and Transaction Manager.
During this update, you will be unable to access the TrueCommerce Foundry applications, which include Transaction Manager, Pack & Ship, Pulse and others. Throughout the duration of this update, you will receive a maintenance notification upon login. This update will not impact the TrueCommerce Trading Network (VAN).
Apr 27, 09:34 EDT
Starting at 8:00 PM ET on Sat., June 26 and ending by 3:00 AM ET on Sun., June 27, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services.
During this maintenance period, you will experience an interruption in your service including the following applications and services: TrueCommerce Trading Network, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. Any inbound transmissions from your business partners that are retrieved by TrueCommerce between 8:00 p.m. ET and 3:00 a.m. ET will be processed immediately upon completion of the maintenance window. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted FTP, will not be accepted until the maintenance period ends. Upon completion of the maintenance window, all direct connections will be accepted and queued up transmissions will be processed. We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
May 5, 13:30 EDT