All Systems Operational
Trading Network
Operational
TrueCommerce AS2
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Operational
TrueCommerce Internal FTP
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Operational
TrueCommerce B2B Trading Network
Operational
RedTail Network
Operational
Platform
Operational
Integration Mapping Tool
?
Operational
Scheduler
?
Operational
Customer Center
?
Operational
TrueCommerce B2B Warehouse Support Site
Operational
TrueCommerce B2B Integrator
Operational
ECU Portal
Operational
Foundry Applications
Operational
Transaction Manager
Operational
Pack & Ship
Operational
Data Hub
Operational
Unified Commerce Hub
Operational
Pulse
Operational
Channel Integrations
Operational
Amazon Marketplace
Operational
Shopify
Operational
Magento
Operational
WooCommerce
Operational
Online Marketplaces
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Foundry Product Update Scheduled
Sep 28, 23:45 - Sep 29, 01:45 EDT
We will be performing a TrueCommerce Foundry Product Update on Tuesday, September 28, 2021 between the hours of 11:00 p.m. ET to 1:00 am ET. This release is a part of our ongoing commitment to ensure the reliability and performance of TrueCommerce Foundry and Transaction Manager.
During this update, you will be unable to access the TrueCommerce Foundry applications, which include Transaction Manager, Pack & Ship, Pulse and others. You will receive a maintenance notification upon logging in until the update is complete. This update will not impact the TrueCommerce Trading Network (VAN).
We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
Posted on Sep 20, 09:25 EDT
During this update, you will be unable to access the TrueCommerce Foundry applications, which include Transaction Manager, Pack & Ship, Pulse and others. You will receive a maintenance notification upon logging in until the update is complete. This update will not impact the TrueCommerce Trading Network (VAN).
We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
Posted on Sep 20, 09:25 EDT
TrueCommerce Maintenance
Oct 2, 21:00 - Oct 3, 02:00 EDT
Starting at 9:00 PM ET on Sat., October 2 and ending by 2:00 AM ET on Sun., October 3, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services.
During this maintenance period, you will experience an interruption in your service including the following applications and services: TrueCommerce Trading Network, ECU Portal, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. Any inbound transmissions from your business partners that are retrieved by TrueCommerce between 9:00 p.m. ET and 2:00 a.m. ET will be processed immediately upon completion of the maintenance window. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted FTP, will not be accepted until the maintenance period ends. Upon completion of the maintenance window, all direct connections will be accepted and queued up transmissions will be processed. We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
Posted on Sep 14, 07:59 EDT
During this maintenance period, you will experience an interruption in your service including the following applications and services: TrueCommerce Trading Network, ECU Portal, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. Any inbound transmissions from your business partners that are retrieved by TrueCommerce between 9:00 p.m. ET and 2:00 a.m. ET will be processed immediately upon completion of the maintenance window. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted FTP, will not be accepted until the maintenance period ends. Upon completion of the maintenance window, all direct connections will be accepted and queued up transmissions will be processed. We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.
Posted on Sep 14, 07:59 EDT