All Systems Operational
About This Site
Welcome to TrueCommerce’s home for the latest product status updates and maintenance schedules across the TCNet product line, including the Trading Network, Transaction Manager, and ERP and Channel integrations. In addition B2BGateway and TrueCommerce Home will be represented.
Trading Network
Operational
TrueCommerce TCNet AS2
Operational
TrueCommerce TCNet Internal FTP & SFTP
Operational
TrueCommerce B2B Trading Network
Operational
Platforms
Operational
Integration Mapping Tool
Operational
Scheduler
Operational
TrueCommerce B2B Warehouse Support Site
Operational
TrueCommerce B2B Integrator
Operational
TrueCommerce Home
Operational
Foundry Applications
Operational
Transaction Manager
Operational
Pack & Ship
Operational
Data Hub
Operational
Unified Commerce Hub
Operational
Pulse
Operational
Channel Integrations
Operational
Amazon Marketplace
Operational
Shopify
Operational
Magento
Operational
WooCommerce
Operational
Online Marketplaces
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
TrueCommerce Foundry Maintenance Sep 12, 2026 06:00-08:00 EDT
We will be performing a TrueCommerce Foundry security update on Saturday, September 12, 2026, from 6:00 a.m. ET to 8:00 a.m. ET. This release is part of our ongoing commitment to maintaining the reliability, performance, and security of TrueCommerce Foundry and Transaction Manager.
During the maintenance window, you will be temporarily unable to access TrueCommerce Foundry applications, including Transaction Manager, Pack & Ship, Pulse, and other related applications. A maintenance notification will be displayed on the login screen until the update is complete.
Please note that this update will not impact the TrueCommerce Trading Network. All transactions will continue to process normally during the maintenance period. No action is required on your part, and you shouldn’t notice any changes to your day to day experience.
Posted on Sep 02, 2026 - 14:52 EDT
During the maintenance window, you will be temporarily unable to access TrueCommerce Foundry applications, including Transaction Manager, Pack & Ship, Pulse, and other related applications. A maintenance notification will be displayed on the login screen until the update is complete.
Please note that this update will not impact the TrueCommerce Trading Network. All transactions will continue to process normally during the maintenance period. No action is required on your part, and you shouldn’t notice any changes to your day to day experience.
Posted on Sep 02, 2026 - 14:52 EDT
TrueCommerce Maintenance Sep 26, 2026 21:00 - Sep 27, 2026 02:00 EDT
Starting at 9:00 p.m. ET on Saturday, September 26, 2026 and ending by 2:00 a.m. ET on Sunday, September 27, 2026, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on September 26, 2026 and end by 2:00 a.m. ET on Sunday, September 27, 2026.
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Posted on Sep 04, 2026 - 11:01 EDT
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Posted on Sep 04, 2026 - 11:01 EDT