Starting at 9:00 p.m. ET on Saturday, July 27, 2024 and ending by 2:00 a.m. ET on Sunday, July 28, 2024, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on July 27, 2024 and end by 2:00 a.m. ET on Sunday, July 28, 2024.
During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.
Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.
We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”. Posted on
Jul 16, 2024 - 14:05 EDT
Completed -
The scheduled maintenance has been completed.
Jul 17, 21:43 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:00 EDT
Scheduled -
Hello. TrueCommerce Home / ecUtopia will be applying a hotfix to our portal solution on Wednesday, July 17 at 9:00pm EST. This fix will briefly interrupt the portal while the fix is applied. We anticipate the interruption being approximately 15 minutes.
This hotfix will specifically address an issue that might affect some vendor-portal users when creating Advanced Shipping Notice barcodes.