All Systems Operational

About This Site

Welcome to TrueCommerce’s home for the latest product status updates and maintenance schedules across the TCNet product line, including the Trading Network, Transaction Manager, and ERP and Channel integrations. In addition B2BGateway and TrueCommerce Home will be represented.

Uptime over the past 90 days. View historical uptime.
Trading Network Operational
90 days ago
100.0 % uptime
Today
TrueCommerce TCNet AS2 Operational
90 days ago
100.0 % uptime
Today
TrueCommerce TCNet Internal FTP & SFTP Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Trading Network Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
Integration Mapping Tool Operational
90 days ago
100.0 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Warehouse Support Site Operational
90 days ago
100.0 % uptime
Today
TrueCommerce B2B Integrator Operational
90 days ago
100.0 % uptime
Today
TrueCommerce Home Operational
90 days ago
100.0 % uptime
Today
Foundry Applications Operational
90 days ago
100.0 % uptime
Today
Transaction Manager Operational
90 days ago
100.0 % uptime
Today
Pack & Ship Operational
90 days ago
100.0 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Unified Commerce Hub Operational
90 days ago
100.0 % uptime
Today
Pulse Operational
90 days ago
100.0 % uptime
Today
Channel Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Online Marketplaces Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TrueCommerce Foundry Maintenance Sep 12, 2026 06:00-08:00 EDT

We will be performing a TrueCommerce Foundry security update on Saturday, September 12, 2026, from 6:00 a.m. ET to 8:00 a.m. ET. This release is part of our ongoing commitment to maintaining the reliability, performance, and security of TrueCommerce Foundry and Transaction Manager.

During the maintenance window, you will be temporarily unable to access TrueCommerce Foundry applications, including Transaction Manager, Pack & Ship, Pulse, and other related applications. A maintenance notification will be displayed on the login screen until the update is complete.

Please note that this update will not impact the TrueCommerce Trading Network. All transactions will continue to process normally during the maintenance period. No action is required on your part, and you shouldn’t notice any changes to your day to day experience.
Posted on Sep 02, 2026 - 14:52 EDT

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

TrueCommerce Maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 21:00 EDT
Scheduled - Starting at 9:00 p.m. ET on Saturday, August 29, 2026 and ending by 2:00 a.m. ET on Sunday, August 30, 2026, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on August 29, 2026 and end by 2:00 a.m. ET on Sunday, August 30, 2026.

During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.

Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.
Aug 14, 11:10 EDT

Aug 29, 2026

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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