TrueCommerce Maintenance
Scheduled Maintenance Report for TrueCommerce
The scheduled maintenance has been completed.
Posted Jun 05, 2022 - 02:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2022 - 21:01 EDT
We will be undergoing scheduled maintenance during this time.
Posted May 24, 2022 - 07:17 EDT
We will be undergoing scheduled maintenance during this time.
Posted May 24, 2022 - 07:16 EDT
Starting at 9:00 p.m. ET on Saturday, June 4, 2022 and ending by 2:00 a.m. ET on Sunday, June 5, 2022, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services.

During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, RedTail Solutions Network, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available.

Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed.

We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to and selecting “Subscribe to Updates”.
Posted May 09, 2022 - 08:26 EDT
This scheduled maintenance affected: Foundry Applications (Transaction Manager, Pack & Ship, Data Hub, Unified Commerce Hub, Pulse), Trading Network (TrueCommerce AS2, TrueCommerce Internal FTP, TrueCommerce B2B Trading Network), Channel Integrations (Amazon Marketplace, Shopify, Magento, WooCommerce, Online Marketplaces), and Platform (Integration Mapping Tool, Scheduler, TrueCommerce B2B Warehouse Support Site, TrueCommerce B2B Integrator, ecUtopia).