Local integration interruption

Incident Report for TrueCommerce

Resolved

This issue has been identified as only affecting a subset of customers running the TrueCommerce Integration service with an expired certificate. In order to resolve this please follow the instructions here: https://intercom.help/truecommerce-f3e978adc318/en/articles/2308337-updating-the-integration-service-ssl-certificate

Posted Dec 17, 2021 - 14:37 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 17, 2021 - 13:42 EST

Investigating

We are currently investigating an issue where some users whom have a local integration and are being prompted to download the integration service.

Posted Dec 17, 2021 - 13:09 EST

This incident affected: Foundry Applications (Transaction Manager).