Issue - Pack and Ship Shipment Processing

Incident Report for TrueCommerce

Resolved

This incident has been resolved.
Posted Jan 15, 2025 - 10:17 EST

Monitoring

A fix has been implemented and processes have been restored. The team will continue to monitor.
Posted Jan 15, 2025 - 10:13 EST

Investigating

We are currently investigating an issue with Pack & Ship that is prevents shipments from being able to be fulfilled.
Posted Jan 15, 2025 - 09:16 EST
This incident affected: Foundry Applications (Pack & Ship).