Pack & Ship - Delayed Orders

Incident Report for TrueCommerce

Resolved

This incident has been resolved.

Posted May 07, 2021 - 13:23 EDT

Monitoring

The team has identified the issue and restored order processing. We are currently monitoring orders to Pack & Ship.

Posted May 07, 2021 - 11:27 EDT

Investigating

We are currently experiencing some latency in orders being delivered to Pack & Ship. Orders will be delivered but may be delayed. We're currently investigating and working towards a resolution.

Posted May 07, 2021 - 11:00 EDT

This incident affected: Foundry Applications (Pack & Ship).