Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 26, 2021 - 20:00 EDT
Starting at 8:00 PM ET on Sat., June 26 and ending by 3:00 AM ET on Sun., June 27, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. In addition, TrueCommerce will be updating the TrueCommerce Foundry platform during this maintenance event. The Foundry platform update will include feature enhancements and other innovations to TrueCommerce’s unifying technology platform.
During this maintenance period, you will experience an interruption in your service including the following applications and services: TrueCommerce Trading Network, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. Any inbound transmissions from your business partners that are retrieved by TrueCommerce between 8:00 p.m. ET and 3:00 a.m. ET will be processed immediately upon completion of the maintenance window. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted FTP, will not be accepted until the maintenance period ends. Upon completion of the maintenance window, all direct connections will be accepted and queued up transmissions will be processed. We apologize for any inconvenience this may cause. For additional information, please visit the Customer Center.