TrueCommerce Home (ecUtopia) file communication servers outage

Incident Report for TrueCommerce

Resolved

The incident has been resolved. There might be some latency as file transfers resume, our team will continue to monitor the servers. Please reach out to support if you have any questions or concerns.

Posted Oct 31, 2024 - 14:00 EDT

Investigating

We are currently investigating an issue where the TrueCommerce Home file communication was interrupted. We will update shortly once we diagnose the root cause.

Posted Oct 31, 2024 - 12:45 EDT

This incident affected: Platforms (TrueCommerce Home).