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Posted Feb 17, 2020 - 08:01 EST
Scheduled
Upcoming TrueCommerce Holiday
Please note that our offices will be closed on Monday, February 17, 2020 in observance of Presidents’ Day.
Critical Support Need? TrueCommerce offers 24x7 critical support for Transaction Manager and TrueCommerce Managed Services. If a critical issue arises over the holiday you may contact us at 888-430-4489 option 3 and follow the prompts to reach our after-hours support team.
Planning on an upgrade or server move? It is generally a best practice to avoid business critical server moves or upgrades over a holiday weekend as third-party support teams and resources are often not readily available. However, if you are planning to move or upgrade a business critical server or service please reach out to the TrueCommerce support team during our business hours over the next few weeks to obtain advice and instructions on planning for the weekend work.
We are here to support you Our Customer Portal is accessible 24x7 at https://customercenter.truecommerce.com. You can submit support tickets, review status’, access self-help content, user guides, and other great resources. You can view all of this under the Support & Training page of the TrueCommerce Customer Center.