TrueCommerce Foundry intermittent performance

Incident Report for TrueCommerce

Resolved

This incident has been resolved.

Posted Nov 22, 2019 - 12:05 EST

Monitoring

TrueCommerce Foundry Application performance appears to be back to a normal state. We're continuing to monitor performance along with our data center provider.

Posted Nov 22, 2019 - 10:58 EST

Investigating

Our data center is currently experiencing slowness with their storage area network. This is introducing intermittent performance across the TrueCommerce Foundry applications. The TrueCommerce team is working along side our data center provider on a resolution. We will continue to provide updates until the issue is resolved.

Posted Nov 22, 2019 - 09:56 EST

This incident affected: Foundry Applications (Transaction Manager, Pack & Ship, Data Hub, Unified Commerce Hub, Pulse) and Platform (Integration Mapping Tool, Scheduler).