Pack and Ship latency issues

Incident Report for TrueCommerce

Resolved

This incident has been resolved.
Posted Nov 27, 2023 - 15:52 EST

Monitoring

A fix has been implemented and we're seeing better performance at this time. We will continue to monitor the application for responsiveness.
Posted Nov 27, 2023 - 13:51 EST

Investigating

We are currently investigating an issue with Pack & Ship where users are seeing degradation processing shipments.
Posted Nov 27, 2023 - 13:14 EST
This incident affected: Foundry Applications (Pack & Ship).